What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
The Launceston team were amazing and so efficient. I have moved home 29 times and the move with Kent was the smoothest and less stressful of them all. Every request was responded to quickly and satisfactorily. Anthony and Ash, the uplift crew were team members Kent can be very proud of and Matthew was the most professional of all the estimators I received quotes from. Thank you to all at Kent Removals. I trust the storage with Kent in the ACT will be the same.
Raye, Launceston, TAS
(Launceston, TAS to Canberra, ACT , April 2022)
Thank you to Kent for being so flexible and understanding when we had to reschedule due to covid issues. Everyone was so lovely and helpful and the job was done with care and a smile. We will use you again.
Elissa, Paradise, SA
(Paradise, SA to Newton, SA, April 2022)
5 star service from beginning to end. Absolutely recommend Kent to my friends and will definitely use their services in the future.
Mina, Moggill, QLD
(Moggill, QLD to Sydney, NSW, April 2022)
How refreshing to work with a company that REALLY has all the steps and processes in place to deliver a five star service. Despite dealing with several different department heads, they all knew the situation and they all worked together to affect a very smooth move for a very vulnerable elderly customer. Thank you Team Kent – you guys ROCK!!!
Rhee, Tamborine Mountain
(Tamborine Mountain to Tamborine Mountain , April 2022)
Thanks to all the team at Kent you all did a fantastic job. Also my cat George Two Bells arrived safe and sound.
Jennifer, Brunswick West, VIC
(Brunswick West, VIC to Medina, WA , March 2022)
I would like to commend Kent for its excellent team of workers comprising Seba, Claudia & Sam, in packing a shipping container with our furniture and belongings in Red Hill ACT, to be stored at its depot in Sydney while we sell our Canberra house.
The team worked diligently & professionally to maximise the volume of goods to be packed packed into the container, whilst taking great care to avoid any damage to our goods.
They are some of the most polite workers I have encountered in any industry.
Sebastian, Sam & Claudia are a great credit to Kent Removals.
Peter Jones, Red Hill ACT
(Red Hill ACT to Glebe Sydney NSW, February 2022)
Adam & Ryan are just the best! So thankful for the way they cared for our furniture. They were very well organised, worked quickly & made everything look easy which was wonderful on a stressy day. Their cheerfulness was truly a big bonus.
Our things came out of storage Christmas Eve. I felt like my present was having the same two men deliver it.
Nothing was broken or damaged in any way. Proof of an excellent job done.
Every part of the process from getting a quote, answering my questions, paying accounts, & delivery was smooth.
Very pleased we chose Kent Removals & will do so again.
If we’re really lucky, Adam & Ryan will be the ones helping us.
Thanks again fellas.
Sue Ford, Narangba
(Narangba to Alexandra Hills, October 2022)
Moving is extremely stressful especially when you’re limited in what you can do, well in step Macca and the boys super friendly and polite they did a quick walk through and then went to work. These guys were amazing at how efficient and carful with everything, I even caught one dancing and singing such joyful guys, some of my things hadn’t been moved in 6 years and well you could imagine the mess that was left behind, there was no judgment they just got it all done. I would highly recommend Kent Removalist’s and if your lucky enough to get Macca and the boys well it will be a stress free move!
Thanks again Macca
Amanda Castagna, Bonbeach Victoria
(Bonbeach Victoria to Chelsea Victoria , January 2022)
Mt Barker removals recently moved us interstate and there service was professional & friendly. They delivered our items all in perfect condition with an extremely quick turnaround. We highly recommend this company for an affordable & stress free experience.Thanks Paul & team!
Debbie Hillard, Canberra
(Canberra to Brisbane, January 2022)
Kent removals provided an exceptional service for my recent move from Adelaide to regional VIC. A special thanks to Hayley Chapman (Relocation Specialist), Adam Whyte (Dedicated Move Manager), Anton and Jake (Adelaide crew), and to the Melbourne crew.
The Adelaide crew, Anton and Jake were polite, friendly, professional. They absolutely went above and beyond to ensure that all my belongings were fully protected. Everything was moved in excellent time but also with great care.
The customer support provided by Kent Removals was fantastic. The entire team delivered a calm and professional service with a smile. The price was also very reasonable for such a busy time of year. I would absolutely recommend their services. A BIG THANKS to the whole team for making my move smooth and stress-free.
Fiona Holland, Adelaide
(Adelaide to Regional VIC , November 2021)