What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2870 reviews
  1. Professional kind and courteous

    5

    Amanda, Dover, TAS
    (Dover, TAS to Canberra, ACT, January 2021)

  2. From 50 years of removals this has been by far my best experience. From the initial appraisal to the final delivery the process was exceptional.

    5

    Mike, Southbank, VIC
    (Southbank, VIC to St Andrews Beach, VIC, January 2021)

  3. We received A1 customer service from our initial enquiry right through to our move. Your staff are friendly, professional and efficient. We will book with Kent again when we move back into our home after the renovations. Thank you.

    5

    Ian, Macleod West, VIC
    (Macleod West, VIC to Yallambie, VIC, January 2021)

  4. My removal was pleasantly smooth. I was very pleased at how quickly they could accommodate the move and the communication throughout was very clear so there were no unpleasant surprises.

    5

    Mat, Hobart, TAS
    (Hobart, TAS to East Launceston, Tas, December 2020)

  5. I was very impressed with the professionalism of the crew who performed the uplift for my recent move. They were so careful with my effects, they wrapped everything that wasn’t in a box and unwrapped and installed it all again at the other end. Very happy.

    5

    Jennifer, Docklands, VIC
    (Docklands, VIC to Albert Park, VIC , January 2021)

  6. Once again, Kent were absolutely fantastic! This is the third time I have moved with Kent and every single time, they have been amazing. Our treasures were packed with care and the heavy lifting was carried out with speed and efficiency. I cannot recommend Kent enough, I will definitely be using them again.

    5

    Jane, Upper Kedron
    (Upper Kedron to Mitchelton, January 2021)

  7. We have received excellent service from door to door. The crew arrived at the agreed time at both ends and were very professional and friendly. No damage to any of our items.

    5

    Bernhard, East Launceston TAS
    (East Launceston TAS to Boronia VIC, January 2021)

  8. I am very happy with the service from Kent Removals and Storage. The fellows moving my furniture were very careful and did an excellent job. I hope the storage part of my move will be as good as the move was.

    5

    Annette, Ainslie, ACT
    (Ainslie, ACT to Store Canberra, ACT, January 2021)

  9. The boys were fantastic and very caring with my goods when they arrived. They made it stress free and they were friendly. Please thank them for there hard work

    5

    Gianna, Coburg VIC
    (Coburg VIC to Marrickville NSW, December 2020)

  10. From day one it’s been smooth and seamless. From the estimation through to the uplift. Very happy we chose Kent

    5

    Susannah, Rochedale QLD
    (Rochedale QLD to Store Brisbane QLD, January 2021)

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