What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
Great service overall will highly recommend Kent!
Scott P, Eltham VIC
(Eltham VIC to Sinnamon Park QLD, December 2019)
Interstate move went smooth no hassle we were kept informed on all the stages of the move. Thank you Kent will highly recommend.
Dr Sajid S, West Perth WA
(West Perth WA to Cowandilla SA, December 2019)
Service was good overall!
Alejandro Ruiz Rivera & C, Wollongong NSW
(Wollongong NSW to Chermside QLD, December 2019)
We were very happy with the service Kent provided – our move went very smoothly
Sam L, Geelong West VIC
(Geelong West VIC to Alderley QLD, December 2019)
The crew for both uplift and delivery were absolutely fantastic – so efficient, friendly and professional. Always on time or ahead of schedule – they made moving stress free. I can’t thank them enough!
Regan M, Brunswick VIC
(Brunswick VIC to Tarragindi QLD, November 2019)
The guys who delivered our items were great!!! Joshua, John and Reece.. nothing was too much of a problem and Josh and John in particular were friendly and professional.
Karen M, Gunn NT
(Gunn NT to Terrigal NSW, November 2019)
The whole process was absolutely brilliant!! The Kent team ensured our move was hassle-free, efficient and completed as per the adjusted plan. The cost quoted for the move was significantly lower than other quotes obtained … and the great experience continued from there. Mark arrived at the arranged time to complete the load assessment, confirming the load size and pick-up/delivery dates and times. Natalie in the office was excellent in explaining fees, payment arrangements and insurance options. The 1 1/2 truck-load pick-up was completed in 4 hours by 4 young chaps who were just super … it was so amazing to watch them work so well together as a team in loading up a huge house-full of furniture and household goods. We needed a last-minute change to our delivery time due to a change in property settlement date, but Mark was able to accommodate the change without fuss. Delivery at our new home was again a wonderful experience. We had 2 of the original pick-up team (Johnno and Bryce) on the job along with 2 other guys … a lovely touch of continuity. It was very comforting to know that items could be re-constructed by the person who had de-constructed them on the pick-up. The boys asked questions to ensure items were placed in the best location and were at all times friendly, taking care with our goods to ensure no damage to items or home. The whole moving experience has been wonderful … I can’t thank the team enough for the great service provided. A huge thank you to everyone involved.
Rhona P, Wynyard TAS
(Wynyard TAS to Hillwood TAS, November 2019)
All good.
Donel B, Alexander Heights WA
(Alexander Heights WA to Devonport TAS, November 2019)
Exceptional professionalism in handling our move. Delighted with nothing broken and the efficiency of the service. Like a well oiled machine. In particular, Danny was so terrific at packing up my kitchen. I was amazed.
Jacqui H, Hawthorn East VIC
(Hawthorn East VIC to Hawthorn VIC, November 2019)
Everything was done in good time, communication was good and overall pretty happy with the service provided.
Joel F, Carnegie VIC
(Carnegie VIC to West End, Brisbane QLD, November 2019)