What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. The service from the ops team was great, and the guys on the day were fantastic, so careful with everything, but also quick and extremely professional.

    Jack R, Port Melbourne VIC
    (Port Melbourne VIC to Port Melbourne VIC, November 2019)

    5
  2. The guys on the day were nothing short of brilliant. They were super polite, ever so helpful and nothing was too much trouble for them. They made it all happen without me having to worry about it and that was even after they’d had a pretty horror morning on another job where a ground level property was actually a three level townhouse. They were outstanding and I can’t thank them enough.

    Anna G, Malvern VIC
    (Malvern VIC to Windsor VIC, November 2019)

    5
  3. The boys who did the lift and delivery were fantastic. They were very careful and respectful of our goods and property at both ends.

    Mark O, Kew VIC
    (Kew VIC to Surrey Hills VIC, November 2019)

    5
  4. very good professional service, I would recommend your service to any body who wanted to move. very happy with your communication and help -Prasanthie

    Prasanthie R, Kirwan QLD
    (Kirwan QLD to Carindale QLD, November 2019)

    5
  5. good service

    Robert M, Perth TAS
    (Perth TAS to Old Bar NSW, November 2019)

    4
  6. I was particularly impressed with Kent for following up on a query and resolving it. A small part of furniture was lost in the move. Adam at the Kent Adelaide warehouse was able to track it down and personally deliver it to my home! Very pleased with the service and attention to detail. Sharon at the national admin centre was attentive and responded quickly to all my queries and did everything she could to help in getting us a quote and answering all our questions. Very prompt, friendly and efficient service! Thank you

    Felicity & Flavio B, Colonel Light Gardens SA
    (Colonel Light Gardens SA to Colonel Light Gardens SA, November 2019)

    4
  7. All good thank you, I have used Kent over many years and have always received excellent service.

    Amanda L, Hermit Park QLD
    (Hermit Park QLD to Bayswater WA, November 2019)

    4
  8. The whole team who moved us were fantastic. On time, polite, quick and not a thing was broken. We used the packing service and everything was so well labelled. We had a great experience with Kent and would highly recommend. Thank you Tim, Laurie and Dylan!

    Georgie S, Brighton East VIC
    (Brighton East VIC to Brighton East VIC, November 2019)

    5
  9. The crew was absolutely fantastic. Could not have asked for anything better. Thank you.

    Keith P, Townsville City QLD
    (Townsville City QLD to Hermit Park QLD, November 2019)

    5
  10. The service provided was excellent and efficient.

    Lisa S, Craigburn Farm SA
    (Craigburn Farm SA to Inman Valley, November 2019)

    5

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