What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
We had such a fantastic experience with Kent from Jeremy who did our first estimation, to Kylie from head office, to the crews who picked up and dropped off our items. Everyone was so lovely and made the whole move stress free. Would recommend Kent to anyone moving interstate in a heartbeat.
Nicole, Northcote, VIC
(Northcote, VIC to Kings Meadow, TAS, May 2022)
we used Kent 4 years ago moving from SA to WA – the service was great and we had no issues in contacting them for our return from WA to SA – the uplift team were amazing / speedy / friendly and SO energetic – the uplift took no time at all / office staff – especially Jodi / so helpful – the drop off team – worked so hard and did a great job – especially with upstairs !! \nwhole experience was great – and NO breakages or damage
Jan, Ascot, WA
(Ascot, WA to Dover Gardens, SA, March 2022)
We first used Kent Removals about 12 years ago, so when we moved from Sydney to Melbourne in April 2022, we knew there was only one removalist company who we would trust with our move. Kent was absolutely outstanding once again, thank you Kent!
Donna, Manly, NSW
(Manly, NSW to MEL, VIC, April 2022)
The Launceston team were amazing and so efficient. I have moved home 29 times and the move with Kent was the smoothest and less stressful of them all. Every request was responded to quickly and satisfactorily. Anthony and Ash, the uplift crew were team members Kent can be very proud of and Matthew was the most professional of all the estimators I received quotes from. Thank you to all at Kent Removals. I trust the storage with Kent in the ACT will be the same.
Raye, Launceston, TAS
(Launceston, TAS to Canberra, ACT , April 2022)
Thank you to Kent for being so flexible and understanding when we had to reschedule due to covid issues. Everyone was so lovely and helpful and the job was done with care and a smile. We will use you again.
Elissa, Paradise, SA
(Paradise, SA to Newton, SA, April 2022)
5 star service from beginning to end. Absolutely recommend Kent to my friends and will definitely use their services in the future.
Mina, Moggill, QLD
(Moggill, QLD to Sydney, NSW, April 2022)
How refreshing to work with a company that REALLY has all the steps and processes in place to deliver a five star service. Despite dealing with several different department heads, they all knew the situation and they all worked together to affect a very smooth move for a very vulnerable elderly customer. Thank you Team Kent – you guys ROCK!!!
Rhee, Tamborine Mountain
(Tamborine Mountain to Tamborine Mountain , April 2022)
Thanks to all the team at Kent you all did a fantastic job. Also my cat George Two Bells arrived safe and sound.
Jennifer, Brunswick West, VIC
(Brunswick West, VIC to Medina, WA , March 2022)
I would like to commend Kent for its excellent team of workers comprising Seba, Claudia & Sam, in packing a shipping container with our furniture and belongings in Red Hill ACT, to be stored at its depot in Sydney while we sell our Canberra house.
The team worked diligently & professionally to maximise the volume of goods to be packed packed into the container, whilst taking great care to avoid any damage to our goods.
They are some of the most polite workers I have encountered in any industry.
Sebastian, Sam & Claudia are a great credit to Kent Removals.
Peter Jones, Red Hill ACT
(Red Hill ACT to Glebe Sydney NSW, February 2022)
Adam & Ryan are just the best! So thankful for the way they cared for our furniture. They were very well organised, worked quickly & made everything look easy which was wonderful on a stressy day. Their cheerfulness was truly a big bonus.
Our things came out of storage Christmas Eve. I felt like my present was having the same two men deliver it.
Nothing was broken or damaged in any way. Proof of an excellent job done.
Every part of the process from getting a quote, answering my questions, paying accounts, & delivery was smooth.
Very pleased we chose Kent Removals & will do so again.
If we’re really lucky, Adam & Ryan will be the ones helping us.
Thanks again fellas.
Sue Ford, Narangba
(Narangba to Alexandra Hills, October 2022)