What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2870 reviews
  1. During a time of pure craziness I utterly appreciated the service I received from Kent. The staff in the office were friendly and extremely helpful. I will be forever grateful for the recommendation of adding extra manpower to the move. It worked so seamlessly with 2 men picking up and bringing out the furniture items while the third was able to pack the truck so meticulously, I have no idea how he managed to fit so much in! The crew on the day were the best moving crew I have ever experienced. They were super friendly, efficient, and the calming force against our sleep deprived madness. I would recommend them to everyone.

    5

    Mary, Bundamba QLD
    (Bundamba QLD to Booval QLD, February 2021)

  2. The Guys from Kent Removalist very excellent. Very professional, on time and friendly. Well organised and impressive planning, at getting all our Boxes in the Container. Everything was loaded so well and efficient. Having Removalists like that, makes the company great. Very happy, that we have choosen Kent to move our belongings

    5

    Annemarie Engel, Bentleigh East
    (Bentleigh East to Nimbin NSW, February 2021)

  3. I would recommend Kents Removalists to anybody who is on the move. My point of contact was Michael Best, he delivered great service, guidance and was always contactable, in fact all personal that we had contact with at Kents delivered great service.
    The drop off men, Jed Bristol, Samuel Noa & Marcus Hickleton were great operators, they listened to my requests and responded, the men were so care full with our belongings.The men provided a respetfull platform to work from,I could not have had a better crew.

    Kents are a great Australian family owned companydating back some 60-70 years, that is a great recomendation, and reason to use Kents.

    5

    BRIAN FINGER, GOLD COAST
    (GOLD COAST to MELBOURNE, January 2021)

  4. Excellent service from initial consultation to final delivery. 5*

    5

    Max, West End, QLD
    (West End, QLD to Pimpama, QLD, January 2021)

  5. Crew who did the pickup were very good, clean and did an excellent job

    5

    Doug, South Yunderup, WA
    (South Yunderup, WA to Store Perth, WA, January 2021)

  6. Sharon, who calmed me down during the minor (okay slightly major) freakout I had when I thought I’d left the move too late,

    Julien, who in addition to being an absolute pleasure to interact with, was absolutely spot on with every piece of advice,

    Natasha, so patient with every (and there were many….!) move related enquiry,

    Finally Beau and your crew who were in and out and had everything loaded in under 2 hours,

    Thanks to all you fabulous people, this move was perfectly executed from start to finish. Everyone was so kind, professional and made me feel looked after and confident every step of the way. This has been the easiest move I’ve ever had, which is ironic because it’s also the most complex.

    Thanks to everyone involved: you guys were stellar. Would 100% use again, and would 100% recommend!

    5

    Sana Jesudason, Sydney
    (Sydney to Launceston, February 2021)

  7. You guys made everything so easy for us in our stressful time. We thank you soo much

    5

    Karin, Golden Grove, SA
    (Golden Grove, SA to Docklands, VIC, January 2021)

  8. The team at Kent’s from the initial booking with Tiffany was conducted in a very professional manner making sure that I was the only person they were dealing with. Any question was dealt with in a timely manner no waiting on the phone. The removalist team conducted themselves also in a professional way.

    5

    Glenn, Reservoir, VIC
    (Reservoir, VIC to Leopold, VIC, January 2021)

  9. The professional service provided by Kent significantly reduced the stress that moving house creates. Starting from the initial visit from the estimator, we had absolute confidence that Kent would look after the moving process and we were not disappointed. After hearing about my sister’s horror experience with the movers she chose, we felt very fortunate to have chosen Kent. We are confident that our contents will be stored well at the Kent depot and returned to us when we move to our new property. Great job!

    5

    Jan, The Gap, QLD
    (The Gap, QLD to Store Brisbane, QLD , January 2021)

  10. The guys who did the uplift were very professional, friendly and cared about the job and looking after my gear. I was very impressed.

    5

    Adam, Acacia Hills NT
    (Acacia Hills NT to Livingstone NT, January 2021)

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