What Our Customers Say About Us
Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe! Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.
(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.
Customer Reviews:
Everyone at Kent was competent, courteous and went out of their way to be helpful at all times. We were very happy with all aspects of pick-up and delivery.
Cheryl K, Narrabundah ACT
(Narrabundah ACT to Pambula Beach NSW, December 2019)
These people deserve special attention as they were impressive, Shane and Matthew on Uplift, Tim and Cory on Delivery, John in Operations for his communication and Natasha Internal Sales. Altogether you have a great team. Thank you for a job well done.
Kevin O, Kenthurst NSW
(Kenthurst NSW to North Coogee WA, December 2019)
Many thanks for the great team effort assisting with this move.
John D, Gordon ACT
(Gordon ACT to Heathcote NSW, December 2019)
Kent handled the move very professionally and the service was excellent. I would have no hesitation in using Kent for our next move.
Ivan C, Paradise SA
(Paradise SA to Yankalilla SA, December 2019)
Fantastic service on both ends. The boys in Tassie and In Qld were happy and friendly and made us feel comfortable with the whole packing and unpacking process. Communication from Kend was amazing and our goods were delivered on time. All of our items were delivered without damages. The boys happily disassembled our beds and reassembled them on the other end. Excellent service and the lowest quote price we received was from Kent except for self pack, which after seeing how they pack these containers would have taken us 4 containers to pack to what they could fit into one. Well done Kent, very happy customers here.
Rose-Maree S, Dysart TAS
(Dysart TAS to Bentley Park QLD, December 2019)
Great service from start to end – they took great care of our belongings.
Cindy S, Fadden ACT
(Fadden ACT to Chapman ACT, December 2019)
Adam, your man who quoted was exceptional as was the packing crew led by (I think) Roy. The other 2 teams were also very good as was the office comminications. I would have absolutelyno hestitation in recommending your company to my friends.
Geoffrey K, Cremorne NSW
(Cremorne NSW to North Sydney NSW, December 2019)
The ladies who unpacked were wonderful – very friendly and efficient. There were a few problems with the delivery – a split tabletop, a broken leg on a small table, a missing castor on a lounge chair, and a number of missing lugs from bookcases with removable shelves. If I find any other problems I’ll ring you.
Joan W, Epping NSW
(Epping NSW to Sinnamon Park QLD, December 2019)
No issues at all, everyhting went as smooth as silk
Graham H, Helensvale QLD
(Helensvale QLD to Upper Coomera QLD, December 2019)
a move is stressful for everybody, but i was in a worse mindset than many due to issues affecting me outside of the short notice move. The guys were great in every way including so supportive and understanding, plus such a difficult access to uplift premises. The cost of using Kent is significant (I have used before) – but it is definitely the quality of the guys that do the actual moving that made me use Kent again. They are worth their weight in gold.
Maree M, Mentone VIC
(Mentone VIC to Corinella VIC, December 2019)