What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. Kent were great and very professional. We will certainly consider Kent again for any future moves.

    Christopher A, Mount Lawley WA
    (Mount Lawley WA to Tewantin QLD, October 2019)

    5
  2. The Perth Office staff (Kaylin Liebenberg and Toni Shimmin) that I dealt with during the course of booking and organising my move were very helpful and promptly replied to all my queries. The uplift team in Perth (Craig and his assistant) were helpful too and arrived 50 minutes early and tagged larger goods with labels that I didn’t get a chance to seal up and label myself. The delivery team in Berkeley Vale (Jayden and Jarrrod) were very pleasant and friendly, gave me advance notice of their arrival, arrived right in the middle of the estimated delivery time and unloaded my goods very quickly.

    Daniel N, West Perth WA
    (West Perth WA to Berkeley Vale Nsw, October 2019)

    5
  3. I’m happy to reccomend Kent.

    Ross R, Holt ACT
    (Holt ACT to Port Macquarie NSW, October 2019)

    4
  4. So far we have been pleased the way everything has been handled. Delivery etc we haven’t done yet, hope it is as good.

    Graham M, Mount Eliza VIC
    (Mount Eliza VIC to Store Perth WA, October 2019)

    5
  5. You guys were absolutely fantastic. Nothing broken. It was well worth getting the packers in (everything arrived intact!!!) and the uplift team were very professional. I felt that the delivery team were a little careless/pushed for time and rushed things; they were also a little rude. Emma and Michael who liaised with me over email were also fantastic – I had lots of questions and they took their time to explain things. They were also extremely prompt in replying and getting me in contact with the Melbourne delivery team.

    A, Brisbane City QLD
    (Brisbane City QLD to Flemington VIC, October 2019)

    4
  6. The removalists were polite and very cautious with the packing. They also handled the furnitures carefully and did not scratch them.

    Luciana M, North Rocks NSW
    (North Rocks NSW to Castle Hill NSW, October 2019)

    3
  7. The staff did amazingly welldone with packing and delivering our goods so happy with the service.

    Sueca A, Hillbank SA
    (Hillbank SA to Port Lincoln SA, October 2019)

    5
  8. Excellent from start to finish

    Lynda R, Box Hill Vic
    (Box Hill Vic to Hawley Beach TAS, October 2019)

    5
  9. The crew were fantastic. We really enjoyed working with Kevin Karen. Great team!

    Candice A, Runaway Bay QLD
    (Runaway Bay QLD to Surfers Paradise QLD, October 2019)

    5
  10. Thank you. A great team effort from beginning to end.

    V, Youngtown TAS
    (Youngtown TAS to Ormiston QLD, October 2019)

    5

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