What Our Customers Say About Us

Over the last 75 years we’re honoured to have moved over a million happy Australians, locally, across the country and around the globe!  Here are a few sample reviews from some of our customers who chose to move with Kent… for peace of mind.

(As providing superior customer service is paramount to us, after your move please return and share your experience on our Provide a Review page, and if you have any compliments, concerns, issues or complaints please let us know on your Compliments & Complaints page.)
Thank you.

Customer Reviews:

Average Customer Rating: 4 from 2927 reviews
  1. We highly recommend Kent Removals and Storage here in NSW and QLD. Last year we had to travel overseas and then moved interstate. Our furniture was placed in a shipping container and placed into storage in Brisbane for a minimum of 6 months. It was then transferred to Sydney in May this year. Everyone involved was just wonderful, pleasant and very professional. Even our new neighbour commented how courteous the 4 men were when she had to use our driveway.
    If we ever have to move again we would certainly use Kent again!

    5

    Glenice Morris, Carrara 4211
    (Carrara 4211 to St Ives 2075, June 2022)

  2. We have used Kent twice. They are amazing with fast efficient friendly and overall perfect service from start to finish. Thanks to Jodi and Sharon and the super quick pick up team.

    5

    Tim & Julie H Attadale WA, Attadale WA
    (Attadale WA to Melbourne Vic, June 2022)

  3. Fantastic service, Rebecca and her team had to deal with a mountain of logistics to get our furniture to the desired destination. We made so many changes from Melbourne to Sydney and then Adelaide as our final destination. They handled everything like pro’s. Our furniture arrived with problems and we would truly like to thank you for your great service !!!

    5

    Peter R, Parap, NT
    (Parap, NT to Burnside, SA , June 2022)

  4. I was very impressed with the team you sent to move my house contents. They were professional, careful, friendly, informative. They asked questions, listened and let me know what they were doing. When they delivered the items, they walked through, understood and listened to my requests. Above all, they were careful with my possessions. I was very happy and impressed with the service. Will definitely recommend.

    5

    Rita E, Bella Vista, NSW
    (Bella Vista, NSW to Rathmines, NSW , June 2022)

  5. Super happy with the overall service and communication.
    Amazing service on delivery day the two young contractors i can not speak highly enough of the
    Professional manner in which they unpacked and stored our belongings in our shipping container , friendly super efficient and would highly recommend thier services to anyone
    Thankyou from Shawn and Sally

    5

    Sally O, South Nowra NSW
    (South Nowra NSW to Acacia Hills, NT , June 2022)

  6. From the very beginning I was felt confident with Kent services. Nathan was very efficient with putting together the quote and following up with any concerns. On the day of the move the crew were awesome and went beyond to help move all our treasured ‘goods and shackles’. Throughout the process the office staff were so helpful in answering questions and reorganising deadlines due to changing circumstances. Nothing seemed to be too much trouble. I would definately recommend Kent Removals.

    5

    Bronwyn, M, Fadden, ACT
    (Fadden, ACT to Buddina, QLD , June 2022)

  7. We have used Kent Hobart twice and the service from initial phone call to delivery has been great both times. Aaron & Aiden provided a fantastic service on the day. Great employees!

    5

    Michelle D, Cygnet, TAS
    (Cygnet, TAS to Crabtree, TAS, June 2022)

  8. This is the second time our family have used Kent for small removal/backfill loads.
    Again, fantastic communication and very accommodating with all our needs.
    All staff, from the office staff to the removalist’s in Victoria to delivery in Qld were so pleasant and easy to deal with.

    Friendly and helpful, I will be highly recommending Kent removals to anyone I know.. no matter how big or small their removal is going to be.

    Thank you everyone

    5

    Jan Saari, Narre Warren, Victoria
    (Narre Warren, Victoria to Kholo, Queensland, June 2022)

  9. Professional service, good communication. Will be using Kent relocation in the future

    5

    Robert H, Woolner, NT
    (Woolner, NT to Darwin, NT, June 2022)

  10. Cost and Value are interrelated. The cost of my removal was $x, the value was far more. From the valuer Len, to customer service Tracey, to the removalists themselves ( i can not recall their names), their performance was exceptional. As someone who has previously, a couple of really bad experiences with removalists, the whole process was a refreshing change.
    Communication from start to end was thorough – I was never in the dark, the care taken with our belongings on packing and unpacking was exceptional and, the follow up afterwards was both welcomed and appreciated. Everything that was promised, was delivered…thank you to all concerned.

    5

    Andrew T, North Ward, QLD
    (North Ward, QLD to West End, QLD, June 2022)

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